Omni Channel Solutions
Engage Leads, Boost Revenue
Keep Your Leads Engaged with Timely Responses
Omni Channel Solutions help businesses bring customer interactions, leads, and sales conversations together across multiple channels in one connected platform. Capture leads from different touchpoints, organize conversations, track follow-ups, and ensure your sales team can respond to prospects at the right time. With centralized customer information and a clear view of every interaction, your team can reduce missed opportunities, improve response times, and build more consistent customer experiences. From initial inquiries and lead nurturing to sales follow-ups and customer engagement, Odoo-powered Omni Channel Solutions help streamline communication, strengthen relationships, and support your sales team in converting more opportunities into business.
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Features
Lead Capture Anywhere
ChatPAL allows you to capture and engage leads from both online and offline sources. Integrate with Click-to-Chat ads and manage all interactions from a single platform.
Visitor Engagement
Increase customer interaction with embedded chat widgets, lead magnets, and clickable links that turn website visitors into qualified leads.
Offline to Online Leads
Easily convert offline inquiries into online conversations by duplicating and customizing chat interfaces across platforms, ensuring no lead goes unnoticed.
Social Media Interaction
Connect with customers via social media ads, comments, mentions, and chat links. Engage directly from your posts and stories to drive real-time conversations.
Multiple Channels
Deploy a unified AI chatbot across all major platforms to maintain consistent messaging and deliver seamless customer support from one place.
AI-Powered Chat Automation: Keep Your Leads Engaged
Boost lead engagement and improve customer satisfaction with AI-driven chat automation.Discover the ultimate platform for capturing leads and driving conversions effortlessly With Chatpal.
Automate customer conversations, engage across channels, and empower your team with AI-driven tools to boost sales and elevate your business growth.Chatpal integrated with Odoo for seamless automation.
Key Features
Analytics Dashboard: Gain actionable insights from your data to support better decision-making.
Sentiment Analysis: Understand customer emotions and opinions to tailor your responses effectively.
Chatbot Templates: Use ready-made chatbot designs to launch quickly without building from scratch.
API Integration: Seamlessly connect with your existing platforms and workflows.
16 Channels: Engage customers across WhatsApp, Facebook, Telegram, and more—all from one place.
AI-Powered Intelligence: Leverage three advanced AI technologies for smarter interactions.
Drip Marketing : Run personalized, timely campaigns to nurture leads automatically.
Multilingual Support : Communicate with users in multiple languages to expand your global reach.
E-commerce Integration : Connect and convert customers effortlessly within your online store.
Scalable Infrastructure : Scale easily as your business grows, with no compromise on performance.
Secure Communications : Ensure data protection with strong encryption and security protocols.
AI Workflow Builder : Build and automate smart workflows with a user-friendly interface.
AI Assist: Enhance customer service with intelligent, AI-powered support agents.
Persona Customization : Offer personalized chatbot experiences based on user behavior and preferences.
Powerful Features at a Budget Friendly Price
Essential
₹ 1999.00
/ month- 5 Users Included
Additional Users @ ₹1,299/Month/User - Official WhatsApp API
- 5 users included (₹699/additional user)
Official WhatsApp API with Blue Tick Verification
Multi-media broadcasts,
team inbox, analytics, basic chatbots
Integrations with select CRMs,
Shopify, and WhatsApp Catalog
Support in English & Portuguese
Advanced
₹ 4,499 .00
/ month- 5 Users Included
Additional Users @ ₹1,299/Month/User - Everything in Essential +
- Retarget broadcasts, carousel templates,
drip campaigns
2,000 chatbot sessions and
250 AI KnowBot responses
Detailed analytics, role-based access,
full CRM integration
Premium
₹ 13,499 .00
/ month- 5 Users Included
Additional Users @ ₹3,999/Month/User - Everything in Advanced +
- Customer Success Manager,
priority support, compliance features
5,000 chatbot sessions and
1,000 AI KnowBot responses
Trigger reminders, SMS fallback,
custom domain, IP whitelisting
Build Custom Chat-bots
Without Coding
With our intuitive drag-and-drop interface, your team can easily create and customize chatbots, no technical skills required.
Global Presence. Local Expertise.
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