Odoo + RingCentral Integration
Power Your CRM with RingCentral
Connect Calls, SMS & CRM in One Unified Odoo Interface
Integrate RingCentral with Odoo CRM to manage customer calls, messages, contacts, and communication history from a single platform. The integration connects your cloud telephony with Odoo, helping sales teams, customer support teams, call centers, BPOs, and service businesses manage customer communication more efficiently.
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Integrated VoIP CRM
Two-Way Communication
Complete Call Visibility
Common Communication Challenges
Switching between CRM and communication tools can slow down customer interactions. Odoo + RingCentral Integration brings calling and messaging into Odoo CRM, helping teams manage customer communication, leads, and follow-ups from one place.
The integration supports two-way communication through calls and messaging while keeping relevant interaction history accessible from Odoo.
WHY CHOOSE US
Who Can Use
Odoo + RingCentral Integration ?
This integration can be useful for organizations where customer communication is a core part of daily operations.
Call Centers & BPOs
Manage inbound and outbound calls while keeping customer information and communication history connected to CRM records.
Sales Teams
Call leads directly from Odoo and keep communication connected with the relevant sales opportunities.
Customer Support Teams
Access customer information while handling calls and messages without constantly switching between systems.
Marketing Agencies
Coordinate client communication and maintain interaction records within the CRM.
Banking & Financial Services
Connect customer communication workflows with CRM records and improve visibility across customer interactions.
99%
Complete Communication Tracking
How Does Odoo + RingCentral Integration Work?
RingCentral provides cloud-based communication services for businesses, while Odoo provides CRM and business management functionality.
Connect
Link RingCentral with Odoo CRM to bring your communication and customer data together.
Sync
Connect contacts, leads, and customer records for easier access during calls.
Call
Make and manage calls directly from Odoo without switching platforms.
Message
Handle supported messages alongside your CRM communication workflows.
Log
Capture call details and communication activity within Odoo automatically.
Track
Keep customer interactions and communication history organized in one place.
Manage
Use supported call features such as forwarding and call handling from the integrated setup.
Customize
Adapt the integration to your team's workflows, CRM requirements, and business processes.
Key Features of Odoo + RingCentral Integration
Integrated VoIP CRM
Seamlessly combines Odoo’s CRM with RingCentral’s VoIP capabilities, allowing users to handle customer communication within a single unified interface.
Advanced Call Features
Supports call flipping, forwarding, and recording, enabling call center agents and teams to manage client interactions efficiently and professionally.
Complete Call Center Suite
Transforms Odoo into a comprehensive call center solution with VoIP features, making it suitable for inbound/outbound customer service and BPO operations.
Smooth Navigation
Provides an easy-to-use interface to manage contacts, recent calls, and messages—ensuring faster access to customer records and communication threads.
Communication Logs
Displays distinct communication histories for different managers, offering transparency and clarity in customer handling—ideal for large teams and BPOs.
Two-Way Communication
Enables both incoming and outgoing calls and SMS from within the CRM, allowing real-time interactions without switching platforms.
One-Time Setup
Requires only a single technical setup to integrate and start working, making the deployment process quick and hassle-free for businesses.
Call & Message Logging
Automatically logs all communication details such as time, date, and duration, which helps in audits, follow-ups, and performance analysis.
Direct Calling from Leads
Agents can call leads directly from the CRM lead form with a single click, streamlining outbound sales and follow-up processes.
Odoo + RingCentral Integration is one of our custom made solutions to help companies with two-way communication over Calls & Messaging. The major benefit here is its consolidation of devices & solutions. So, using multiple devices/systems for Calling, Messaging & File Sharing? - Get them all in one SINGLE solution - Odoo+RingCentral Integration
Our Odoo Services
Odoo Consulting
Experience the pinnacle of business consultancy for Odoo: Where every insight, every strategy, drives you closer to your goals.
Odoo Development
Building bridges to your business dreams: Let our Odoo development team transform your vision into digital reality, one line of code at a time.
Odoo Customization
Like fine-tuning a symphony orchestra – let our global experts conduct the harmonious business symphony you deserve.
Odoo Implementation
Transforming your vision into reality – let our Odoo implementation wizards weave magic into every detail of your business processes.
Odoo Migration & Integration
Embark on a seamless journey to modernization as our experts guide you through transitioning data, applications, and workflows.
All Odoo ERP Services→
End-to-end Odoo services designed to optimize business processes, improve efficiency, and drive digital transformation.
Frequently Asked Questions
Odoo + RingCentral Integration connects RingCentral's communication capabilities with Odoo CRM, allowing businesses to manage supported calling and messaging workflows alongside customer and lead information.
Yes, the integration can support calling from relevant Odoo CRM records depending on the configured integration and RingCentral capabilities.
Yes. The integration can be configured to record relevant call information such as date, time, duration, and communication activity.
Call forwarding and related call-handling functionality can be supported where available through RingCentral and the configured integration.
Yes. The integration can connect communication workflows with Odoo leads, opportunities, contacts, and customer records.
The integration can help centralize CRM and communication workflows, reduce application switching, connect communication activity with customer records, and improve visibility into customer interactions.
Incoming call functionality can be supported based on the integration configuration and RingCentral capabilities.
Compatibility depends on the Odoo version, RingCentral APIs, and the specific integration implementation. Contact our team to confirm compatibility with your Odoo environment.
Yes. We can customize the integration based on your CRM workflows, communication requirements, reporting needs, and other business processes.
WhatsApp is a separate communication channel and requires the appropriate WhatsApp Business/API integration. It should not be assumed to be included in the RingCentral integration by default.
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Have Questions About Odoo + RingCentral?
Talk to our Odoo integration experts about your requirements,
existing RingCentral setup, Odoo version, and desired communication workflows.
