River Business Solutions
Multi-Hierarchy Expense Submission & Approval Process,
and Automated Bank-Ready Payouts on Odoo V12 Enterprise Edition (EE)
About River Business Solutions
River Business Solutions Private Limited (RBSPL) is an active Indian company incorporated in January 2015 and based in Manyata Business Park, Bangalore. As an Indian subsidiary of Altisource Asset Management Corporation (previously listed on NYSE American under the ticker AAMC), RBSPL provides essential asset management and corporate governance support services to Altisource Residential Corporation (formerly NYSE: RESI, later rebranded to Front Yard Residential Corporation and subsequently acquired by Pretium Partners and Ares Management for $2.4 billion in 2021).
Altisource focuses on acquiring, owning, and managing single-family rental properties across the United States. As a large-scale real estate asset management organization, Altisource utilizes various software solutions to run its business. To resolve operational fragmentation and streamline multi-hierarchy and multi-branch expense submissions and approvals, RBSPL partnered with SerpentCS (Serpent Consulting Services Pvt. Ltd., a global Odoo Gold Partner founded in 2011 and headquartered in Gandhinagar, Gujarat, India) to implement Odoo V12 Enterprise Edition.
Challenges Before Odoo
Complex Multi-Hierarchy Approvals
Managing expense submissions across multiple branches and multi-level organizational structures led to delays, lost documents, and a lack of audit visibility.
Manual Payout Processing
Preparing payout data and validating it against bank portals manually was highly time-consuming, prone to human error, and lacked direct integration with the ERP.
Security & Role Access Limitations
As a subsidiary of a publicly traded asset management firm (AAMC), the organization required rigorous security standards, custom access rights, and auditing controls that generic systems could not support.
Untracked Support and Query Workflows
Support queries and internal operational issues were handled through fragmented communication channels without centralized business intelligence tracking.
How SerpentCS Solved It
SerpentCS leveraged Odoo V12 Enterprise Edition, customizing the Expense and Helpdesk modules, configuring multi-hierarchy approval rules, and automating bank payment file generation.
Business Impact
HR hierarchy-based Approval Workflow
Successfully implemented HR hierarchy-based submissions and automated approval routes, saving hours of administrative effort.
Mobile Real-Time Expense Submission
All employees gained the ability to submit real-time expenses via mobile devices, drastically shortening the payout cycle.
Go Green Paperless Expense Tracking
Transitioned from paper-based receipts and forms to fully digital, green, and paperless expense verification.
Multi-Company & Multi-Currency Sync
Provided accurate audit trails and financial visibility across multiple corporate entities and currencies.
Centralized Ticketing & BI Reports
Helpdesk ticketing system enables detailed monitoring of manpower efficiency, response times, and resolved support issues.
Odoo V12 Enterprise Edition, customized by SerpentCS, completely streamlined our expense submission and approval process. Organizing multi-hierarchy approvals and generating auto-prepared bank files has significantly reduced manual workloads while providing our management with secure, role-based visibility. "
Management Team
River Business Solutions Pvt. Ltd., Bangalore
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