Security & Central Alarm Monitoring Central India

Netra

Unified Odoo 18 ERP for Sales, Purchase, Subscription & Inventory Management
Bringing Recurring Monitoring Billing and Hardware Sales into One Platform

Main Domains

0 to 1

Sales System

Auto

Recurring Billing

24/7/365

ERP-Backed Operations

About the Client

About Netra

With over 16 years protecting enterprises and more than two decades of combined industry experience, Netra operates Central India's only 24/7/365 Central Alarm Monitoring Station, delivering Fire and Burglary Alarm Monitoring for banking, residential, commercial, and high-risk sectors.

Netra combines one-time sales and installation of security, fire, and PERS hardware with long-running, contract-based monitoring subscriptions billed on a recurring basis for each protected site.

Industry

Central Alarm Monitoring

Experience

16+ Years

Location

Central India

Services

Security, Fire, PERS & IoT Monitoring

Business Challenges

Challenges Before Odoo 18 ERP

No Dedicated Sales System

Enquiries, quotations, hardware orders, and monitoring agreements were handled without a structured pipeline or dedicated sales system.

Manual Recurring Billing

Fire, Security, PERS, IoT, and Workforce Monitoring contracts were recurring services, but renewals and invoices had to be tracked manually.

Unstructured Purchase Flow

Procurement of alarm panels, sensors, cameras, PERS devices, and IoT hardware was not connected to planned installations and onboarding projects.

Limited Inventory Visibility

Security, fire, and PERS hardware availability had to be checked manually before committing to installation timelines.

Our Solution

How SerpentCS Solved It

SerpentCS implemented Odoo 18 Sales, Purchase, Subscription, Inventory, and Accounting as one ERP for Netra, connecting one-time hardware sales with recurring monitoring subscriptions.

Sales Pipeline from Zero introduced a structured way to capture enquiries, issue quotations, and convert orders for hardware installations and monitoring agreements.

Recurring Subscription Billing configured monitoring contracts for Fire, Burglary, PERS, IoT, and Workforce Monitoring with automated recurring invoices.

Purchase & Vendor Management set up procurement workflows for alarm panels, sensors, cameras, PERS devices, and IoT hardware.

Real-Time Installation Inventory to track security, fire, and PERS equipment availability before scheduling new installations.

Unified Accounting connected hardware invoices and recurring subscription invoices into one GST-compliant ledger.

Contract Renewal Management gave the team a structured way to manage monitoring plans, renewals, and plan changes.

Key Implementations

Sales

Subscription

Purchase

Inventory

Accounting

Recurring Invoicing

Renewals

Monitoring Plans

Key Results

Business Impact

A Sales System Where There Was None

Netra now runs every enquiry, quotation, and order through one Odoo Sales pipeline for both hardware installations and monitoring agreements.

Automated Recurring Monitoring Billing

Monitoring contracts across Fire, Security, PERS, and IoT plans now generate recurring invoices automatically through Odoo Subscription.

Structured Procurement for Hardware

Purchasing of alarm panels, sensors, cameras, PERS devices, and IoT hardware is now tied to real installation and monitoring-onboarding demand.

Live Inventory Visibility

Stock of security, fire, and PERS equipment is tracked in real time, giving operations clear visibility before scheduling new site work.

One Consolidated Financial View

One-time hardware revenue and recurring monitoring-subscription revenue now flow into a single Odoo Accounting ledger.

“

Netra now manages hardware sales, monitoring subscriptions, purchase, inventory, and accounting in one connected Odoo 18 ERP. The implementation brought recurring billing, procurement, and installation hardware visibility into a structured platform for a 24/7/365 central alarm monitoring business. "

Ashish Agrawal

MD, Netra.net.in

Success Stories