Cityfurnish
Streamlining Rental Operations
with Odoo ERP & Zoho Integration
About Cityfurnish
Cityfurnish, founded in 2015, is a leading Furniture and Appliances Rental Brand in India. With a team of experienced artisans, the brand creates beautiful and durable pieces that blend traditional and modern styles. Their furniture is inspired by the Indian urban user and how they live in their homes.
Operating across major metropolitan cities, Cityfurnish manages sales orders, inventory, helpdesk, and rental subscriptions through an integrated Odoo solution, serving customers with affordable rental packages through convenient payment methods — with a team of 190+ employees.
Challenges Before Odoo
Multi-Platform Fragmentation
Cityfurnish was managing its operations across multiple platforms (Odoo and Zoho) for handling sales orders, inventory, helpdesk, and other apps.
Data Duplication & Inconsistency
Operating across separate platforms led to data duplication and inconsistency between Zoho and Odoo, causing errors in reporting and operations.
Sync Delays
Delays in syncing orders, customer details, and inventory information between platforms slowed down day-to-day operations significantly.
Reporting Silos
Difficulty in generating consolidated business reports made cost control, operational visibility, and timely decision-making extremely difficult.
How SerpentCS Solved It
To overcome these challenges, SerpentCS's Odoo experts developed a custom synchronization solution — the Cityfurnish–Odoo Sync Module — that acts as a seamless bridge between Odoo and Zoho.
Business Impact
Single Source of Truth
A single source of truth for business operations across sales orders, inventory, and customer details achieved through real-time Zoho–Odoo sync.
Faster Order Processing
Faster order processing and improved inventory accuracy achieved through real-time data sync between Zoho and Odoo across all metropolitan cities.
Unified Reporting
Better decision-making achieved through unified reporting and real-time operational visibility across all departments and city operations.
Operational Scalability
Enhanced operational efficiency and scalability to support rapid business growth across multiple metropolitan cities with seamless platform integration.
Data Integrity
Automated data validation eliminated data duplication and inconsistency across Zoho and Odoo platforms, ensuring clean and reliable business data.
Cityfurnish is a leading furniture and appliance rental brand in India. To streamline order management, sales, inventory, helpdesk, and financial accounting between Zoho and Odoo, SerpentCS deployed a seamless sync bridge. The Cityfurnish team is happy with the data sync between ZOHO to Odoo, creating a single source of truth and enabling real-time visibility across all operations. "
Neerav Jain
Founder, Cityfurnish
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