Staffing Solutions & Manpower Outsourcing New Delhi & Pan India (2,000+ Locations)

Urmila International Services Private Limited

Odoo ERP v15 Implementation, Active Courier Dispatch Tracking & Logistics Automation,
Structured Tender Summary Management, Digital Document Security, Real-Time Job Queue Tracking, and Dynamic Active Reporting

34,000+

Deployed Associates

₹650 Cr

Annual Turnover

5 ISO

Certifications

Odoo v15

ERP Platform

About the Client

About Urmila International Services Private Limited

Established in 2004 and headquartered with corporate offices in New Delhi, Urmila International Services Private Limited is a premier staffing and manpower outsourcing corporation in India. Operating across 5 major corporate branch offices, Urmila International Services delivers customized staffing solutions for enterprises across diverse industry sectors. With an impressive annual turnover of ₹650 crores, the company has successfully payrolled and hired over 1,00,000 people nationwide and maintains 34,000 active associates deployed across more than 2,000 locations. Backed by 5 ISO certifications reflecting international quality standards, Urmila is dedicated to operational excellence.

As Urmila International Services scaled its staffing operations across thousands of client locations, managing dispatch courier tracking, complex tender summaries, corporate document archives, and candidate job queue assignments through manual spreadsheets and phone calls created severe operational bottlenecks. To centralize corporate operations, automate logistics and job queues, and gain real-time reporting visibility, Urmila International Services partnered with SerpentCS (Serpent Consulting Services Pvt. Ltd., a global Odoo Gold Partner founded in 2011) to implement an end-to-end Odoo ERP v15 Solution powered by Python and PostgreSQL.

Industry

Staffing Solutions & Manpower Outsourcing

Odoo Version

Odoo ERP v15

Location

New Delhi & Pan India (5 Corporate Offices)

Products

Odoo HR, Active Courier Sync, Tender Engine, Job Queue & Dynamic Reporting

Business Challenges

Challenges Before Odoo

Manual Courier & Logistics Tracking

Managing dispatch and physical tracking of essential staffing documents manually caused delivery delays, misplacement, and logistics friction.

Manual Tender Summary Management

Handling complex tender submissions manually led to calculation errors, document inconsistencies, and difficulties in monitoring critical deadlines.

Phone-Based Job Queue Assignments

Assigning candidate deployment and tracking job queues via phone calls caused miscommunication, delayed associate deployments, and operational bottlenecks.

Lack of Active Real-Time Reporting

Absence of automated reporting hindered leadership visibility into associate allocations, payrolled records, and financial metrics across 2,000+ locations.

Our Solution

How SerpentCS Solved It

SerpentCS engineered and deployed a customized Odoo ERP v15 platform backed by Python and PostgreSQL, automating courier logistics, tender summaries, document management, job queues, and executive analytics.

Active Courier Management System automated document dispatch tracking, reduced turnaround times, and provided real-time delivery status updates.

Structured Tender Summary Engine digitized tender submissions, automated deadline alerts, and ensured compliance with government and corporate norms.

Centralized Digital Document Repository streamlined document storage, retrieval, and access control while ensuring full audit compliance across 5 offices.

Automated Job Queue Management replaced phone-based assignments with a centralized digital queue, tracking associate deployments in real-time.

Dynamic Active Reporting Dashboards provided live analytics and customizable reports to monitor ₹650 Cr turnover and 34,000+ deployed associates.

Centralized PostgreSQL Database Architecture unified client records, candidate profiles, and financial data into a single secure platform.

Key Implementations

Odoo ERP v15

Active Courier Tracking

Tender Summary Module

Digital Document Repository

Active Job Queue Engine

Dynamic Active Reporting

Manpower Staffing HR

Centralized PostgreSQL Database

Key Results

Business Impact

Logistics & Courier Efficiency

Automated dispatch tracking eliminated document misplacement and significantly reduced turnaround time for nationwide courier logistics.

100% Tender Accuracy & Compliance

Structured tender management eliminated submission errors and ensured timely deadline tracking for high-value staffing contracts.

Streamlined Job Queue & Deployment

Digital job queue tracking replaced error-prone phone calls, accelerating associate deployments across 2,000+ nationwide locations.

Data-Driven Decisions & Executive Insights

Dynamic reporting dashboards gave leadership real-time visibility into staffing allocations, payrolled records, and financial growth.

Scalable Enterprise Growth

Standardized Odoo v15 platform seamlessly supported 1,00,000+ payrolled individuals and ₹650 Cr annual turnover operations.

“

Serpent Consulting Services Pvt. Ltd. transformed our staffing and manpower outsourcing operations with Odoo ERP v15. Centralizing our courier dispatch tracking, tender summaries, document security, job queue management, and active reporting into one integrated platform has boosted our operational efficiency tremendously across all 2,000+ locations. SerpentCS is an outstanding ERP partner! "