Vihaan Pet Clinic
Odoo 18 EE Implementation, Appointment Management & Multi-Warehouse POS,
Barcode & Lot Tracking, Pet Profile Customizations & Integrated Accounting
About Vihaan Pet Clinic
Vihaan Pet Clinic is a trusted pet care and veterinary healthcare provider serving pet owners across Gandhinagar and Dahegam, Gujarat, India. Dedicated to promoting the health, wellness, and longevity of pets, Vihaan Pet Clinic offers a comprehensive spectrum of veterinary services, specialized pet medicines, grooming supplies, nutritional care products, and eco-friendly pet accessories.
As Vihaan Pet Clinic expanded across multiple clinic locations and retail points, running operations through disparate legacy software created inventory tracking blind spots, stock transfer delays, and billing inefficiencies. To unify multi-location inventory, automate appointment scheduling, customize patient pet records, and streamline financial accounting, Vihaan Pet Clinic partnered with SerpentCS (Serpent Consulting Services Pvt. Ltd., a global Odoo Gold Partner founded in 2011) to implement Odoo 18 Enterprise (Odoo Online).
Challenges Before Odoo
Fragmented Disparate Software
Running business customer records, appointments, and payments on separate software tools created data silos and administrative delays.
Multi-Location Inventory Blind Spots
The clinic was unable to track online inventory in real time across multiple clinic branches and warehouse locations.
Complex Barcode & Lot Number Tracking
Tracking incoming and outgoing pet medicines and products with barcodes and Lot/Batch numbers manually was difficult and error-prone.
Difficult Inter-Warehouse Stock Transfers
Transferring stock between multiple clinic locations lacked automated routing, leading to tricky inventory valuation and stockouts.
How SerpentCS Solved It
SerpentCS executed an end-to-end Odoo 18 Enterprise implementation on Odoo Online for Vihaan Pet Clinic, deploying customized appointment management, multi-warehouse POS, barcode lot tracking, and integrated financial accounting.
Business Impact
Real-Time Multi-Location Inventory Control
Integrated Odoo POS and inventory modules allowed the clinic team to maintain up-to-date stock records across all platforms and branches.
Significant Time Savings & Core Care Focus
Automating administrative workflows allowed veterinary staff to focus on pet healthcare rather than manual data entry.
Elevated Customer & Pet Owner Satisfaction
Accurate order tracking, timely appointment updates, and smooth checkout fostered deep customer trust and loyalty.
Precise Lot Tracking & Accurate Valuation
Barcode scanning and Lot number tracking ensured flawless medicine expiration tracking and transparent financial valuation.
Effortless Accounting & Financial Control
Odoo Accounting facilitated seamless invoicing, payment monitoring, and operational expense management across clinic locations.
SerpentCS implemented Odoo 18 Enterprise with custom Appointment Management and multi-warehouse POS for Vihaan Pet Clinic. With automated stock transfers, barcode tracking, custom pet profiles, and integrated accounting, our clinic operations and inventory management have become immensely efficient and reliable! "
Management & Veterinary Leadership Team
Vihaan Pet Clinic, Gandhinagar, India
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