Visa Management System Ahmedabad, India

Flyway Immigration

End-to-End Visa Application Management, Multi-Country Operations,
and ISO-Certified Immigration Consultancy on Odoo V8

Multi-Country

Visa Operations

Visa Workflow

End-to-End Tracking

ISO 9001:2008

Certified Consultancy

3000+ Students

Successfully Guided

About the Client

About Flyway Immigration

Flyway Immigration is a leading overseas education and immigration consultancy established in 2011, headquartered in Nikol, Ahmedabad, Gujarat, India, with an additional branch in Surat, Gujarat. As India's only recognized immigration consultancy certified under ISO 9001:2008 Quality Management System, Flyway has built a sterling reputation for integrity and excellence in the visa and study abroad industry.

Specializing in student visa processing, IELTS/PTE/TOEFL coaching, and end-to-end study abroad services across 40+ countries — including Canada, USA, UK, Australia, France, Germany, Ireland, New Zealand, Dubai, Poland, and Malta — Flyway has successfully guided 3,000+ Indian students. The company offers a comprehensive suite of services including career counselling, university admission processes, financial aid assistance, visa assistance, health insurance, student accommodation, and pre-departure support.

To digitize and centralize its fragmented manual visa application workflows, Flyway partnered with SerpentCS (Serpent Consulting Services Pvt. Ltd., a global Odoo Gold Partner founded in 2011 and headquartered in Gandhinagar, Gujarat, India) to implement a custom Odoo V8 Visa Management solution.

Industry

Immigration & Education Consultancy

Odoo Version

Odoo V8

Location

Ahmedabad & Surat, India

Products

Odoo CRM, Sales & Visa Management

Business Challenges

Challenges Before Odoo

Fragmented Lead & Application Tracking

Managing student and visa applicant leads across multiple channels without a unified system led to missed follow-ups, lost inquiries, and inconsistent application data.

Manual Document Checklist Management

Visa processing document checklists were maintained manually, causing delays, errors in document verification, and difficulty tracking submission status for each applicant.

Complex Commission Calculation for Agents

Calculating and disbursing commissions for multiple employees and agents manually across different visa categories was error-prone, time-consuming, and lacked audit transparency.

No Real-Time Application Status Visibility

Applicants had no portal or mechanism to track their visa application status in real time, resulting in constant manual follow-up calls and reduced client satisfaction.

Our Solution

How SerpentCS Solved It

SerpentCS extended Odoo CRM, Sales, and Accounting with a purpose-built Visa Management module that digitizes the complete visa application lifecycle — from lead generation and document management to agent commissions and real-time applicant tracking.

Lead Generation & Tracking Module enabling end-to-end generation and tracking of every student and visa applicant lead, sourced via Odoo web with custom forms and backend parameters.

Visa Document Checklist Management allowing consultants to manage and track visa processing document checklists with document attachment features for each applicant.

Applicant Agreement & Financial Transactions streamlining applicant agreements to meet industry standards alongside automated financial transaction processing and invoicing.

Employee & Agent Workflow Management adding structured workflows for employees and agents to effectively manage and monitor each individual visa processing case.

Automated Commission Calculation enabling automatic definition and calculation of commissions for employees and agents, reducing manual errors and payroll effort.

Visa Applicant Self-Service Portal providing applicants with a secure login to track their visa application status in real time, reducing inbound support calls.

Key Implementations

Multi-Country Visa Operations

Odoo CRM & Lead Management

Document Checklist Management

Applicant Agreement Module

Agent Commission Automation

Applicant Self-Service Portal

Sales & Accounting Integration

Odoo V8 Architecture

Key Results

Business Impact

Multi-Company Operations Simplified

Managing multi-company and multi-accounting scenarios became seamless with support for multi-country operations across Flyway's growing consultancy network.

Stronger Client Relationships

The customer portal and real-time application status tracking significantly strengthened client relationships and improved overall applicant satisfaction.

Paperless Go-Green Operations

The e-doc upload option drastically reduced headaches, costs, and efforts associated with managing physical paperwork throughout the visa application process.

Effortless Commission Management

Employee and agent commission management became effortless through automation in calculation and payout, eliminating manual errors and administrative overhead.

Scalable Growth Platform

The centralized Odoo platform provided a scalable foundation to support Flyway's growth from Ahmedabad & Surat to serving 3,000+ students across 40+ destination countries.

“

SerpentCS transformed how we manage our visa application workflows. The Odoo Visa Management system gave us a centralized platform to track every applicant, manage documents, automate agent commissions, and provide our clients with a real-time self-service portal. It has been a game-changer for our ISO-certified consultancy operations. "