About Client
GIFT city aspires to cater to India’s large financial services potential by offering global firms a world-class infrastructure and facilities. It aims to attract the top talent in the country by providing the finest quality of life all with integrated townships, IFSC and multi-speciality special economic zone (SEZ). The site is 12 KM from the Ahmedabad International Airport and 8 KM from Gandhinagar.
GIFT PCL supplies power from their own power station to the SEZ city. They were managing billing based on meter reading in excel and generating bills manually.
For the payment follow-ups, Calculating Delay payment interest, collecting bill payments by account department was difficult if a customer forgot to bring their bills at the time of payment. They have different tariffs and charges that keeps changing based on fuel price and other natural resources.
GIFT PCL was looking for a centralised system where meter reading should be done from handheld devices and billing should be generated and the customer will be intimated by mail and SMS while generating their monthly bills.
In the accounting, department cashier has issues while collecting bills in partial payment, full payment, total receivables and delay payment calculations.
Solution
Benefits
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They don't need to do double work for collecting reading numbers and generate manual billing as the android app will read the meter and generate bills. -
Work efficiency has been increased as with just one click they can print all bills. -
Customers get intimation by SMS and mail on time while generating bills and billing cycle runs on time without any delay. Calculating delay payment interest is automated and accounting became very easy with accurate calculations. Payment followup became very easy. Billing and Account department feel relax on the billing cycle time as they don't need to do data entry for billing. They just verify the bills and print. Error-free automated system with client interaction makes easy. A centralised system to generate bills and access from anywhere. Storing documents under customer form and accessing documents and proofs are easy.
