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Odoo CRM
Implementation and Customization Services

SerpentCS provides Odoo CRM implementation, customization, and integration services. We tailor lead capture, sales pipelines, follow-ups, and reporting to your sales process.

WHY CHOOSE US

Why Businesses
Choose Odoo CRM?

Sales teams need clear pipelines, timely follow-ups, and reliable forecasts. Odoo CRM connects leads, activities, and opportunities so your team can focus on closing deals.

Lead & Opportunity Tracking
Capture leads, qualify opportunities, and manage every deal in one pipeline.
Sales Activity Planning
Schedule calls, meetings, and next steps so prospects get timely follow-ups.
Custom Sales Pipelines
Define stages and team workflows that match your sales process.
Lead Assignment Rules
Route incoming leads to the right sales teams using clear assignment rules.
Sales Forecasting
Track pipeline value, expected revenue, and team performance in dashboards.

One

Connected Sales Workspace

Business Challenges

 We Solve​

Missed Sales Follow-Ups

Scattered notes and missed reminders let promising leads go cold. Odoo CRM keeps activities and next steps visible to every salesperson.

Scattered Lead Data

Leads from forms, email, and other channels can be hard to track. Odoo CRM integration brings them into a shared sales pipeline.

Limited Pipeline Visibility

Spreadsheets make deal progress and expected revenue hard to see. CRM dashboards give managers a clearer view of the pipeline.

Manual Lead Assignment

Assigning every new lead by hand slows response times. Clear rules help route prospects to the right salespeople.

Growing Lead Volumes

As inquiries grow, teams need consistent stages and follow-ups. A scalable CRM setup keeps opportunities organized.

Sales Workflow Support

Every sales team has its own stages, fields, and reporting needs. Odoo CRM customization aligns the system with your process.

Odoo Services

End-to-End Odoo ERP Services for Growing Businesses

Odoo Consulting

We assess your processes, goals, and existing systems to define the right Odoo roadmap. Our consulting services help you select suitable modules, prioritize improvements, control project scope, and plan an ERP journey that delivers measurable business value.

Odoo Implementation

Deploy Odoo with a structured, business-first approach covering discovery, configuration, customization, data migration, testing, training, and go-live support. We reduce implementation risk, prepare your users, and help your team realize value from Odoo faster.


      Odoo Customization

Extend Odoo around the way your business works. We develop custom modules, improve existing features, automate approvals, and refine user experiences while keeping solutions maintainable, scalable, and aligned with Odoo best practices.


Odoo Integration


Connect Odoo with payment gateways, eCommerce platforms, marketplaces, CRM tools, accounting systems, shipping providers, and other business applications. Our integrations reduce duplicate data entry, improve accuracy, and create a connected operational ecosystem.


Odoo Migration

Move from legacy ERP systems, spreadsheets, or older Odoo versions with a controlled migration plan. We assess data, prepare mappings, update custom modules, test compatibility, and protect business continuity throughout the transition.


Odoo Development

Build reliable Odoo applications with experienced developers who understand both business processes and technical architecture. We deliver custom modules, portal and website features, workflow automation, reports, and enterprise integrations tailored to your requirements.


Odoo CRM Features & Business Benefits

ECommerce
Sales Discovery
Analysis

  • CRM Requirements

    Map lead sources, pipeline stages, follow-ups, and reporting needs.

  • GAP Analysis

    Find gaps in lead handling and sales workflows.

  • CRM Roadmap

    Plan CRM setup, data migration, testing, and training.

  • Workflow Optimization

    Reduce manual lead entry and missed follow-ups.

  • Solution Recommendations

    Select CRM features and integrations that fit your sales team.

ECommerce
Tailored CRM
Solutions

  • Custom CRM Features

    Adapt fields, stages, and views to your sales process.

  • Workflow Automation

    Automate lead routing, reminders, and sales activities.

  • Sales Dashboard Design

    Make pipeline metrics and next steps easy to find.

  • CRM Customization

    Configure Odoo CRM around your sales workflows.

  • Multi-Team Readiness

    Set up teams, territories, and reporting as sales grow.

ECommerce
Reliable Setup &
Support

  • CRM Data Migration

    Migrate contacts, leads, and opportunities with validation.

  • CRM & System Integrations

    Connect website forms, email, Sales, and marketing tools.

  • User Training

    Train sales users on pipelines, activities, and reporting.

  • Performance Optimization

    Review CRM workflows for speed and usability.

  • Ongoing Maintenance & Support

    Get ongoing help as your sales requirements change.

Thousands of Smiles, 
One ERP Solution

At Serpent Consulting, we don’t just offer ERP solutions—we redefine what’s possible for your business! In this video, hear from industry trailblazers as they share their one-word transformations—stories of how our cutting-edge ERP systems have revolutionized their operations, supercharged efficiency, and propelled them toward unprecedented growth. 

- Let's turn your vision into success.
 

Explore Odoo Modules
 Powering Every Aspect of Your Business

Sales & CRM
Odoo Sales and CRM module icon
  • CRM
  • Sales
  • Subscriptions
  • Rental
  • Point of Sale (POS)
Finance
Odoo Accounting and Finance module icon
  • Accounting
  • Invoicing
  • Expenses
  • Documents
  • Approvals
Inventory & Supply Chain
Odoo Inventory and Supply Chain module icon
  • Inventory
  • Purchase
  • Barcode
  • Quality
  • Maintenance
  • Repairs
Manufacturing
Odoo Manufacturing MRP module icon
  • Manufacturing (MRP)
  • PLM (Product Lifecycle Management)
  • Shop Floor
  • IoT
  • Field Service
Human Resources
Odoo Human Resources module icon
  • Employees
  • Recruitment
  • Payroll
  • Attendances
  • Time Off
  • Appraisals
Projects & Services
Odoo Project Management and Field Service module icon
  • Project
  • Timesheets
  • Planning
  • Helpdesk
  • Appointments
Marketing
Odoo Marketing Automation module icon
  • Email Marketing
  • Marketing Automation
  • SMS Marketing
  • Social Marketing
  • Events
  • Surveys
Website & eCommerce
Odoo Website Builder and eCommerce module icon
  • Website Builder
  • eCommerce
  • Blog
  • Forum
  • eLearning
  • Live Chat
Productivity
Odoo Productivity tools module icon
  • Knowledge
  • Discuss
  • Calendar
  • Sign
  • Spreadsheet
  • VoIP
Reporting & Business Intelligence
Odoo Reporting and Business Intelligence module icon
  • Dashboards
  • Spreadsheets
  • Pivot Analysis
  • Financial Reports
  • KPI Dashboards
  • Custom Reports

Your Global Odoo 
Transformation Partner

Need the Right Odoo CRM Setup?

Our Odoo CRM consultants can review your sales workflows and plan a practical implementation for your team.

Your Odoo CRM Partner for Sales Teams

Review existing sales workflows.
Identify gaps in lead handling and reporting.
Configure Odoo CRM for your sales process.
Migrate contacts, leads, and opportunities.
Train sales users on daily CRM tasks.
Ongoing Odoo CRM support
Support changing sales requirements.

Odoo CRM implementation works best when pipeline stages, lead assignment, activity planning, and reports reflect your sales process.


🤖 Smart Odoo CRM Consulting

AI GAP Analysis
For Odoo CRM

Start with a CRM GAP analysis of lead capture, pipeline stages, follow-ups, and sales reporting. Our consultants turn the findings into a practical Odoo CRM implementation roadmap.

Sales Workflow Review

Review lead handling and identify manual steps before implementation.

CRM Recommendations

Get configuration advice for stages, teams, and reporting needs.

Automation Opportunities

Find lead routing and follow-up steps suited to automation.

Implementation Priorities

Prioritize changes that improve pipeline visibility and sales work.

        GAP             Analysis
Leads
Pipeline
Activities
Forecasts

92%

CRM Readiness

Trusted by Companies

Our Clientele

Driving Digital Transformation With Odoo ERP

Asia Insight
Burger King
Egniol
GIFT City
Dhamma
IIMA
Canna
Prime Medical Inc.
SGR
Tata Consultancy Services
+ More Growing success stories

Happy Client Stories

Hear directly from our clients about how we transformed their business with smart solutions and dedicated support. Their success stories are a testament to our commitment, quality, and long-term partnerships.


“TruThread is a leading manufacturer of precision gauges and tools. To streamline manufacturing, sales, and procurement, the company implemented a comprehensive ERP solution that supports operational efficiency and business growth.”

Atul Tapre

Director, TruThread

Youtube
Empowering a Diverse Range of Companies with Tailored Odoo Solutions & Automation.
Success Stories

Real Results. Real Impact.

See how we've helped businesses across industries transform and thrive.

View All Case Studies
Cityfurnish

Cityfurnish

Rental Business

 Read Case Study  
IRTH Group

IRTH Group

Real Estate

 Read Case Study  
SpeQua Services

SpeQua Services

Staffing and Payroll Services

 Read Case Study  

Frequently Asked Questions

Odoo CRM brings leads, opportunities, activities, customer history, and pipeline reports into one system. It helps sales teams track deals and follow up on time.

Timing depends on lead volume, data quality, pipeline complexity, integrations, and training needs. Discovery and migration planning provide a realistic schedule.

Yes. Odoo CRM customization can adapt pipeline stages, lead assignment, activity reminders, dashboards, and integrations to your sales process.

Yes. We can plan the migration of contacts, leads, and open opportunities from your current CRM, then validate the imported data with your sales team.

Yes. Our Odoo CRM services include user training, issue resolution, workflow improvements, and support as your sales reporting or integration needs change.

Global Presence. Local Expertise.

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Ready to Grow Sales with Odoo CRM?

Talk to an Odoo CRM consultant about implementation, customization, integrations, and support for your sales team.