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Odoo WhatsApp
Integration Services

SerpentCS helps connect WhatsApp Business Platform with supported Odoo workflows for customer conversations, approved templates, notifications, and sales follow-up.

WHY CHOOSE US

Why Businesses
Choose Odoo WhatsApp?

Teams need timely customer replies and clear conversation history. Odoo WhatsApp connects business messaging with relevant CRM and sales records.

Business API Connection
Connect a compatible WhatsApp Business account.
Message Templates
Use approved templates for outbound messages.
Customer Conversations
Send and receive messages from Odoo.
CRM & Sales Links
Connect conversations to leads and quotations.
Delivery Status
Review available send and read receipts.

One

Connected WhatsApp Workspace

Business Challenges

 We Solve​

Disconnected Conversations

Chats outside business records can lose context. Odoo WhatsApp helps teams keep relevant conversations near customer work.

Manual Sales Follow-Up

Repeated copy-paste slows customer updates. Approved templates can support consistent sales communication.

Limited Message Visibility

Without message status, teams cannot tell what reached a contact. Available receipts help track delivery and reads.

Business Account Setup

Odoo requires a compatible WhatsApp Business Platform account. We assess the Meta API connection and template approval steps.

Growing Conversation Volumes

More customer chats need clear ownership. A structured setup helps teams manage shared conversations.

WhatsApp Workflow Support

Every team has different messaging needs. Odoo WhatsApp integration can align templates and workflows with supported processes.

Odoo Services

End-to-End Odoo ERP Services for Growing Businesses

Odoo Consulting

We assess your processes, goals, and existing systems to define the right Odoo roadmap. Our consulting services help you select suitable modules, prioritize improvements, control project scope, and plan an ERP journey that delivers measurable business value.

Odoo Implementation

Deploy Odoo with a structured, business-first approach covering discovery, configuration, customization, data migration, testing, training, and go-live support. We reduce implementation risk, prepare your users, and help your team realize value from Odoo faster.


      Odoo Customization

Extend Odoo around the way your business works. We develop custom modules, improve existing features, automate approvals, and refine user experiences while keeping solutions maintainable, scalable, and aligned with Odoo best practices.


Odoo Integration


Connect Odoo with payment gateways, eCommerce platforms, marketplaces, CRM tools, accounting systems, shipping providers, and other business applications. Our integrations reduce duplicate data entry, improve accuracy, and create a connected operational ecosystem.


Odoo Migration

Move from legacy ERP systems, spreadsheets, or older Odoo versions with a controlled migration plan. We assess data, prepare mappings, update custom modules, test compatibility, and protect business continuity throughout the transition.


Odoo Development

Build reliable Odoo applications with experienced developers who understand both business processes and technical architecture. We deliver custom modules, portal and website features, workflow automation, reports, and enterprise integrations tailored to your requirements.


Odoo WhatsApp Features & Business Benefits

ECommerce
WhatsApp Discovery
Analysis

  • Messaging Requirements

    Map accounts, templates, chats, and sales needs.

  • GAP Analysis

    Find gaps in customer message workflows.

  • WhatsApp Roadmap

    Plan setup, data migration, testing, and training.

  • Workflow Optimization

    Reduce repeat work in customer follow-up.

  • Solution Recommendations

    Check account and API integration needs.

ECommerce
Tailored WhatsApp
Solutions

  • Custom Messaging Features

    Adapt templates to your customer needs.

  • Workflow Automation

    Streamline approved message actions.

  • WhatsApp Workspace Design

    Make chats and statuses easier to find.

  • WhatsApp Customization

    Configure Odoo WhatsApp for your team.

  • Multi-Team Readiness

    Support more operators and business flows.

ECommerce
Reliable Setup &
Support

  • Contact Data Preparation

    Prepare contacts and phone numbers for messaging.

  • CRM & Sales Links

    Link WhatsApp with supported CRM and sales flows.

  • User Training

    Train teams on chats, templates, and status.

  • Performance Optimization

    Review messaging flows for clarity and reliability.

  • Ongoing Maintenance & Support

    Get ongoing help as messaging needs change.

Thousands of Smiles, 
One ERP Solution

At Serpent Consulting, we don’t just offer ERP solutions—we redefine what’s possible for your business! In this video, hear from industry trailblazers as they share their one-word transformations—stories of how our cutting-edge ERP systems have revolutionized their operations, supercharged efficiency, and propelled them toward unprecedented growth. 

- Let's turn your vision into success.
 

Explore Odoo Modules
 Powering Every Aspect of Your Business

Sales & CRM
Odoo Sales and CRM module icon
  • CRM
  • Sales
  • Subscriptions
  • Rental
  • Point of Sale (POS)
Finance
Odoo Accounting and Finance module icon
  • Accounting
  • Invoicing
  • Expenses
  • Documents
  • Approvals
Inventory & Supply Chain
Odoo Inventory and Supply Chain module icon
  • Inventory
  • Purchase
  • Barcode
  • Quality
  • Maintenance
  • Repairs
Manufacturing
Odoo Manufacturing MRP module icon
  • Manufacturing (MRP)
  • PLM (Product Lifecycle Management)
  • Shop Floor
  • IoT
  • Field Service
Human Resources
Odoo Human Resources module icon
  • Employees
  • Recruitment
  • Payroll
  • Attendances
  • Time Off
  • Appraisals
Projects & Services
Odoo Project Management and Field Service module icon
  • Project
  • Timesheets
  • Planning
  • Helpdesk
  • Appointments
Marketing
Odoo Marketing Automation module icon
  • Email Marketing
  • Marketing Automation
  • SMS Marketing
  • Social Marketing
  • Events
  • Surveys
Website & eCommerce
Odoo Website Builder and eCommerce module icon
  • Website Builder
  • eCommerce
  • Blog
  • Forum
  • eLearning
  • Live Chat
Productivity
Odoo Productivity tools module icon
  • Knowledge
  • Discuss
  • Calendar
  • Sign
  • Spreadsheet
  • VoIP
Reporting & Business Intelligence
Odoo Reporting and Business Intelligence module icon
  • Dashboards
  • Spreadsheets
  • Pivot Analysis
  • Financial Reports
  • KPI Dashboards
  • Custom Reports

Your Global Odoo 
Transformation Partner

Need the Right Odoo WhatsApp Setup?

Our Odoo WhatsApp consultants can assess your business account, API setup, and customer workflows.

Your Odoo WhatsApp Partner for Customer Teams

Review existing messaging workflows.
Identify gaps in chats and notifications.
Configure Odoo WhatsApp for your team.
Prepare customer phone records.
Train teams on WhatsApp conversation tasks.
Ongoing Odoo WhatsApp support
Support changing messaging needs.

Odoo WhatsApp integration works best when the business account, approved templates, operators, and linked sales workflows reflect your process.


🤖 Smart Odoo WhatsApp Consulting

AI GAP Analysis
For Odoo WhatsApp

Start with a WhatsApp GAP analysis of account setup, templates, conversations, notifications, and sales links. Our consultants turn the findings into a practical Odoo WhatsApp roadmap.

Messaging Workflow Review

Review customer chats and find manual handoffs.

WhatsApp Recommendations

Get setup advice for accounts and templates.

Automation Opportunities

Find repeat customer messages to streamline.

Implementation Priorities

Prioritize changes that improve chat visibility.

        GAP             Analysis
Chats
Templates
Sales
Status

92%

WhatsApp Readiness

Trusted by Companies

Our Clientele

Driving Digital Transformation With Odoo ERP

Asia Insight
Burger King
Egniol
GIFT City
Dhamma
IIMA
Canna
Prime Medical Inc.
SGR
Tata Consultancy Services
+ More Growing success stories

Happy Client Stories

Hear directly from our clients about how we transformed their business with smart solutions and dedicated support. Their success stories are a testament to our commitment, quality, and long-term partnerships.


“TruThread is a leading manufacturer of precision gauges and tools. To streamline manufacturing, sales, and procurement, the company implemented a comprehensive ERP solution that supports operational efficiency and business growth.”

Atul Tapre

Director, TruThread

Youtube
Empowering a Diverse Range of Companies with Tailored Odoo Solutions & Automation.
Success Stories

Real Results. Real Impact.

See how we've helped businesses across industries transform and thrive.

View All Case Studies
Cityfurnish

Cityfurnish

Rental Business

 Read Case Study  
IRTH Group

IRTH Group

Real Estate

 Read Case Study  
SpeQua Services

SpeQua Services

Staffing and Payroll Services

 Read Case Study  

Frequently Asked Questions

Odoo WhatsApp connects compatible business messaging, approved templates, and customer conversations with supported Odoo workflows such as CRM and Sales.

Timing depends on your Meta business account, API access, template approval, Odoo edition, and target workflows. Discovery provides a realistic schedule.

We can assess supported CRM and Sales flows, then configure templates, operators, and message actions to fit your customer process.

Native Odoo WhatsApp requires Odoo Enterprise and a compatible WhatsApp Business Platform account. Meta must approve outbound templates before use.

Yes. Our Odoo WhatsApp services include user training, issue resolution, template updates, and support as your messaging workflows change.

Global Presence. Local Expertise.

Let's Connect

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Ready to Connect WhatsApp with Odoo?

Talk to an Odoo WhatsApp consultant about business accounts, templates, customer conversations, sales workflows, and support.