Smart Technology for Smart Cities

Proven Smart City ERP system for the digital transformation of cities used by the government of gujarat.

smart city erp system

Features

hr and payroll in smart city software

HR & Payroll

Our SmartCity ERP System allows the HR person to add the new employee’s details.

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crm software for smart city software system

CRM

CRM is generally used by people who would either be in the sales department of any business.

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project management for smart city erp

Project Management

Cost and efficiency is the fundamental aspect of project management.

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Web Portal

Our Web Portal allows users to add or modify the data entry fields runtime without any modification in source code or any development tools.

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asset management

Asset Management

SmartCities are smarter with Apps & Systems which manage everything which is in use by administration or by citizens.

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Mobile Application

In the initial days when India was taking baby steps to adopt technology in governance was about to shift things from paper to computer devices.​ 

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contract and inventory management

Contract & Inventory Management​

When it comes to product management the first thought that arrives in our mind is Inventory management.

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multi service kiosk

Multi-Service Kiosk

The growth & Development of any city is dependent upon the city’s ability. A kiosk is a tool that makes their lives and everyday activities easier.

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sales module for smart city solutions

Sales

We live in the digital era where everyone looks for smart options to manage their business activities even further cities are now becoming connected cities.

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process workflow

Process Workflow

The ultimate purpose of developing technology solutions is to reduce human involvement and to make the processes automated at their possible levels.

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supplier relationship management

Supplier Relationship Management

As the digital world is taking over and the work that was done on paper needs to be done quickly and with a very large amount of efficiency.

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Master Data Governance

Not just digital devices & technology but cities nowadays are becoming smarter than ever before.

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 Finance Management

Accounts/Finance are the teams which is the backbone of any business.

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The Goal of a Smart City is to use technology to improve the efficiency and effectiveness of city services, while also enhancing the quality of life for citizens

Challenge

Out of various challenges, a Smart ERP software system is a significant need of any smart city, which can reduce complexity and make it easy to manage, configure, and monitor insightful data in smart cities.

Solution

Smart City ERP is a type of enterprise resource planning (ERP) software that is designed specifically for use by cities and municipalities to manage their operations and services. It can help cities and municipalities to improve efficiency, transparency, and responsiveness to the needs of their citizens.

Frequently Asked Questions​

An Odoo Smart City Management System is a unified platform to run key city services like citizen requests, billing, permits, and assets in one place. It is built on Odoo ERP and helps cities move from paper‑based or siloed systems to a digital, connected, and data‑driven model.

Traditional municipa systems are usually separate for each department and heavily manual. A smart city system connects departments, automates workflows, and gives real‑time visibility, so services are delivered faster and more transparently.

You can manage citizen services and complaints, property and utility billing, permits and licenses, projects, public works, and city assets. Internal functions like finance, HR, procurement, and inventory can also run on the same platform.

Citizens can apply, pay, and track requests online instead of visiting offices. City staff receive structured requests with defined workflows, which improves response time and transparency.

Yes. Citizen issues are logged, categorized, assigned to the right department, and tracked until closure, with status updates and escalation rules if needed.

Yes. It can manage property data, meters, tariffs, and generate bills for water, electricity, waste, and other municipal charges, while tracking payments and arrears in one place.

Odoo can connect to IoT platforms and devices such as smart meters, sensors, and streetlights through APIs. It can also integrate with existing smart city, GIS, or control room systems to share data.

Smart City ERP Implementation by SerpentCS

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